About Gamizm B2B
22 years in the Turkish gaming industry. One partner for your Turkey operations.
Gamizm B2B is the business services arm of Gamizm - Turkey's leading data-driven gaming platform. We help international game publishers operate in the Turkish market without the cost and complexity of building local infrastructure from scratch.
Our team has spent over two decades running Turkish operations for game publishers across North America, Europe, and Asia. We've supported MMOs, mobile titles, mid-core strategy games, and live-service products through launch, growth, and long-tail operation. We know the players, we know the platforms, and we know what makes a game succeed - or stall - in this market.
What sets us apart isn't just experience. It's the platform behind us. Gamizm gives us continuous, real-time visibility into what Turkish players are playing, talking about, and reviewing. That data informs every recommendation we make and every community we manage.
Trusted by publishers from 8 countries.
Over the years, our team has delivered Turkish-market services to game publishers and studios from the United States, Canada, South Korea, China, Germany, Poland, Bulgaria, and Russia. We work under NDA with most of our clients, but the breadth of markets we've served reflects what international publishers consistently look for in a Turkey partner: reliability, native expertise, and operational maturity.
- US United States
- CA Canada
- KR South Korea
- CN China
- DE Germany
- PL Poland
- BG Bulgaria
- RU Russia
Game Customer Support
Tier 1 player support, built for global publishers.
Turkish players expect fast, native-language responses. We deliver them - across email, in-game tickets, app store reviews, and Discord support channels - with the consistency, SLA discipline, and reporting standards that international publishing teams require.
Our customer support service is designed for publishers who want to enter or scale in the Turkish market without managing a local support operation in-house. We integrate with your existing helpdesk stack, follow your escalation policies, and operate as a seamless extension of your global support team.
What we offer
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Tier 1 player inquiries Account, purchase, gameplay, and technical questions.
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Multi-channel coverage Email, ticketing systems (Zendesk, Helpshift, Freshdesk, and others), in-app messaging, app store review responses, Discord support channels.
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Languages Turkish (native) and English, with optional Arabic via our partner network.
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Escalation handling Structured handoff to your internal teams for Tier 2 and Tier 3 issues.
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Custom SLAs 8/5, 12/7, 16/7, or 24/7 coverage models.
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Monthly performance reporting Ticket volume, response and resolution times, CSAT, top issue categories, recurring trends.
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Knowledge base maintenance Turkish-language FAQ and self-service content.
Need something beyond this scope? Let's talk - we tailor every engagement to the publisher's specific needs.
Request a QuoteCommunity Management
Turkish gaming communities, professionally run.
A Turkish player base behaves differently from a Western one. Discord servers spawn unofficial Telegram chats. Memes spread faster than patch notes. A poorly handled controversy on a small forum can dominate Turkish gaming media within hours. We manage communities that account for all of this - and turn them into one of your strongest retention assets.
Our community management service covers everything from day-to-day moderation to long-term community strategy. Whether you're launching a new title in Turkey or trying to revive an underperforming local community, we plug in with a clear plan, defined KPIs, and full reporting.
What we offer
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Daily moderation Across Discord, forums, Steam Community Hub, Reddit, and local Turkish gaming platforms.
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Content calendar Announcements, patch notes, event posts, weekly highlights, community spotlights.
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Community events Contests, AMAs, tournaments, Discord events, holiday-themed activations.
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Sentiment monitoring Weekly insights into player mood, recurring complaints, and feature requests.
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Crisis response Rapid escalation, first-line communication, and coordinated messaging during incidents.
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Community setup & architecture Discord server design, role hierarchy, bot configuration, rule frameworks for new launches.
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Add-on services Social media management, original creative production, influencer coordination - available on request.
Every community is different. We adapt our approach to the size, maturity, and goals of your Turkish player base.
Request a QuoteLocalization & QA
Turkish localization that holds up in-game.
A clean translation file is only the first step. Lines overflow UI containers. Context shifts between menu and dialogue. Jokes don't land. What reads well in a spreadsheet often breaks the moment it appears on screen. We deliver Turkish translation paired with linguistic QA so your localized build is as polished as your source.
Our localization service is built for publishers who care about quality at the player-facing layer - not just word-count delivery. Every translation passes through our terminology system, our editorial review, and in-game LQA before it reaches your build.
What we offer
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EN → TR translation UI strings, in-game text, dialogue, store listings, marketing copy, patch notes, push notifications.
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Linguistic QA (LQA) In-game review for context accuracy, character limits, terminology consistency, and cultural fit.
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Cultural adaptation Idioms, humor, references, holidays (Ramadan, national holidays), payment methods, naming conventions.
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Terminology management Glossary creation, term base maintenance, style guide development.
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Additional language pairs German, French, Spanish, Arabic, Russian - through our managed freelance network.
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Add-on services Voiceover production, subtitle engineering - sourced through trusted partners.
Volume, deadline, or scope outside the standard package? We're flexible - let's discuss what your project needs.
Request a QuoteWhy Turkey?
One of Europe's largest gaming populations - and one of the most underserved by global publishers.
Turkey is one of the most engaged gaming markets in the EMEA region. The country has a young demographic, deep mobile penetration, an active PC gaming culture, and a player base known for high engagement, vocal feedback, and strong community participation.
Yet most international publishers underinvest in this market. Partial localization. No local community presence. Slow customer support routed through global queues. The result is predictable: lower retention, higher churn, weaker reviews, and lost ground to competitors who treat Turkey as a real market rather than a translation checkbox.
We help publishers close that gap.
What makes us different
Most outsourcing vendors offer language coverage. We offer market understanding. Through Gamizm, we maintain continuous visibility into what Turkish players are actually playing, what they complain about, what trends are rising, and what marketing messages land. That intelligence informs every recommendation we make - from launch strategy to community programming to live-ops support.
When you work with Gamizm B2B, you're not just hiring a service provider. You're partnering with the team that runs Turkey's leading gaming platform.
Get a Quote
Tell us about your game and your needs.
Every publisher's situation is different. Share a bit about your project, your timeline, and the services you're considering - we'll respond within two business days with a tailored proposal under NDA.
Or reach us directly: Email